Privacy Policy

Last Updated: January 2025

At ziravexilno, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our monthly budgeting services. We operate under Australian privacy laws and maintain transparency about our data practices to help you make informed decisions about your financial information.

Information We Collect

We collect various types of information to provide you with effective budgeting services and improve your financial management experience. The information we gather falls into several categories:

Personal Information

Name, email address, phone number, and postal address for account creation and communication purposes.

Financial Information

Income details, expense categories, budget goals, and spending patterns to create personalized budgeting recommendations.

Usage Data

How you interact with our platform, feature usage, and preferences to enhance your experience and improve our services.

Technical Information

Device information, IP addresses, browser type, and operating system for security and optimization purposes.

We only collect information that is necessary for providing our budgeting services or that you voluntarily provide to us. You can choose what information to share, though some data is essential for core functionality.

How We Use Your Information

Your information helps us deliver personalized budgeting services and maintain platform security. We use your data for specific purposes that directly benefit your financial management experience:

  • Creating and maintaining your budgeting account and personal financial dashboard
  • Providing personalized budget recommendations based on your income and spending patterns
  • Sending important account notifications, budget alerts, and service updates
  • Analyzing spending trends to offer insights and improve your financial planning
  • Protecting your account from unauthorized access and fraudulent activity
  • Improving our platform functionality and developing new budgeting features
  • Responding to your customer service inquiries and providing technical support
  • Complying with legal obligations and Australian financial services regulations

Our Commitment to Purpose Limitation

We never use your financial information for purposes beyond what we've outlined here. Your budgeting data remains focused on helping you achieve your financial goals, and we don't engage in activities that could compromise your financial privacy.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal and financial information. ziravexilno does not sell your data to third parties, and we only share information in specific, limited circumstances:

  • With your explicit consent for specific integrations or services you request
  • With trusted service providers who assist in delivering our budgeting platform, under strict confidentiality agreements
  • When required by Australian law, court orders, or regulatory authorities
  • To protect against fraud, security threats, or illegal activities affecting our platform
  • In the unlikely event of a business merger or acquisition, with advance notice to users

Our service providers are carefully selected and must meet our security standards. They can only access information necessary for their specific functions and are prohibited from using your data for their own purposes.

Third-Party Integration Control

You have complete control over third-party integrations. We'll always ask for your permission before connecting your budgeting data with external financial institutions or services, and you can revoke these connections at any time.

Your Privacy Rights

Under Australian privacy law, you have significant rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and accessible:

Your Right What This Means How to Exercise It
Access Request copies of your personal information we hold Contact us via email or through your account dashboard
Correction Update or correct inaccurate personal information Edit directly in your account or contact support
Deletion Request removal of your personal information Submit deletion request through contact form or email
Portability Receive your data in a structured, machine-readable format Request data export through your account settings
Restriction Limit how we process your information Contact privacy team with specific restrictions
Objection Object to certain types of data processing Email us with your objection and reasoning

We typically respond to privacy requests within 30 days. For complex requests, we may need additional time and will keep you informed of our progress. There's no charge for most requests, though we may charge reasonable fees for excessive or repetitive requests.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure:

  • 256-bit SSL encryption for all data transmission between your device and our servers
  • Advanced encryption for stored data, with separate encryption keys for different data types
  • Multi-factor authentication options to secure your account access
  • Regular security audits and penetration testing by independent security experts
  • Restricted access controls ensuring only authorized personnel can access systems
  • Automated monitoring systems that detect and respond to suspicious activities
  • Secure data centers in Australia with physical security measures and redundant systems
  • Regular security training for all staff members handling user data

Incident Response

In the unlikely event of a data breach, we have comprehensive incident response procedures. We'll notify affected users within 72 hours and work with relevant authorities to address the situation promptly and transparently.

While we implement industry-leading security measures, we also recommend that you take steps to protect your account, such as using strong passwords, enabling two-factor authentication, and logging out of shared devices.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal requirements. Our retention periods vary based on the type of information and how you use our platform:

  • Active Account Data: Maintained while your account is active and for 12 months after closure to handle any account-related inquiries
  • Financial Transaction Records: Stored for 7 years to comply with Australian financial record-keeping requirements
  • Communication Records: Customer service interactions kept for 3 years for quality assurance and dispute resolution
  • Technical Logs: System and security logs retained for 18 months for troubleshooting and security monitoring
  • Marketing Preferences: Maintained until you withdraw consent or close your account

When retention periods expire, we securely delete your information using industry-standard data destruction methods. You can request earlier deletion of certain data types, though some information may need to be retained for legal compliance.

Account Closure Process

When you close your account, we begin our data deletion process immediately for non-essential information. Essential records required for legal compliance are securely archived and deleted once retention periods expire.

International Data Transfers

Your data is primarily stored and processed in Australia. However, some of our trusted service providers may process data internationally to deliver global infrastructure services such as cloud hosting and security monitoring.

When we transfer data internationally, we ensure appropriate safeguards are in place:

  • Service providers must meet or exceed Australian privacy protection standards
  • Contractual agreements that require the same level of data protection we provide
  • Regular audits to ensure compliance with international data protection requirements
  • Data transfer agreements that include specific security and privacy obligations

We only work with reputable international providers who demonstrate strong privacy practices and comply with recognized international frameworks for data protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and maintain platform functionality. Our approach to cookies is designed to respect your privacy while providing a personalized budgeting experience:

Essential Cookies

Required for basic platform functionality, security, and maintaining your login session. These cannot be disabled.

Performance Cookies

Help us understand how you use our platform to improve performance and fix issues. You can opt out of these.

Preference Cookies

Remember your settings and customizations to provide a personalized experience across sessions.

Analytics Cookies

Provide insights into user behavior patterns to help us improve our budgeting tools and features.

You can manage your cookie preferences through your browser settings or our privacy dashboard. Disabling certain cookies may affect some platform functionality, but core budgeting features will remain available.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service improvements. We're committed to keeping you informed about how we handle your privacy:

  • We'll notify you at least 30 days before significant changes take effect
  • Minor updates will be posted on our website with an updated revision date
  • Major changes affecting your rights will be communicated via email and in-app notifications
  • You'll have the opportunity to review changes and adjust your privacy preferences

Continued use of our platform after changes become effective indicates acceptance of the updated policy. If you disagree with changes, you can close your account or contact us to discuss your concerns.

Contact Our Privacy Team

We're here to answer your privacy questions and help you exercise your rights. Our privacy team responds to inquiries promptly and provides clear guidance about your data protection options.

Email contact@ziravexilno.com
Phone +61262518562
Postal Address 35 Cohen St, Belconnen ACT 2617, Australia